Data Collection Practices

Personal information collection and processing details:

How We Utilize Your Data

We utilize your personal information for these key reasons:

  • Service Provision in Consett:
    • We handle your vehicle rental bookings and agreements with care. We verify your identity to confirm that you meet our rental standards. Our team ensures a smooth process for collecting and returning your vehicle. We also take care of payment processing, including managing deposits and any applicable charges.
  • Customer Communication for Contractual Obligations and Interests:
    • Dispatching booking confirmations and essential rental details. Addressing your questions and offering customer support. Informing you of any updates to our services or policies.
  • Marketing Strategies in Consett: Consent and Legitimate Interest:
    • We may send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. Opt-out options are available at any time.
  • Service Enhancement in Consett (Legitimate Interest):
    • Evaluating website interactions to refine user experience and site performance. Conducting research to develop our vehicle fleet and service offerings.
  • Compliance with Local Regulations:
    • Adhering to local laws and regulations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

Information Exchange

Sharing Your Information

  • Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are bound by contracts to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Measures

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures encompass encryption, access controls, secure servers, and regular security evaluations. However, it's important to acknowledge that no online transmission or electronic storage method can guarantee absolute security.

Data Storage Policy

We keep your personal information only for the duration needed to achieve the purposes for which it was gathered. This includes fulfilling legal, accounting, or reporting obligations. The length of time we retain information depends on its nature and the specific context of its use.

Your Rights in Consett

Your rights under UK data protection law in Consett

  • Access to Your Information: Obtain a copy of your personal information records.

For assistance with your rights, please reach out to us below.

Cookies and Tracking Policy

Our website employs cookies and related technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences through your browser settings, allowing you to control how we collect and use this information while visiting our site.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with the new "Last Updated" date. Regularly reviewing this policy is recommended to stay informed about our privacy practices.

Contact Information

For inquiries regarding our Privacy Policy and data practices, please reach out:

Consett Car Hire Services
Durham Road, Consett, DH8, County Durham, United Kingdom
Contact Number:: 441914620156